Changing the perception that moving must be considered a stressful experience is our mission. Moving can be an exciting experience with the proper planning, preparation and help from a seasoned mover! The following steps will help you prepare for your move:Survey before movingFill out our online quote form and you'll get an instant response with the following options:
Schedule A Home Visit
Upload An Inventory
Upload your inventory (for small consignments)
Schedule a home visit with one of our Removalists Joondalup move consultants, who will provide you with a free non-obligation pre-move estimate. An experienced consultant will gain a thorough understanding of your requirements and will meet any specific requirements you may have. Using an inventory of your possessions, he or she can determine the volume to be transported and the type of vehicle needed. In addition, if you have only a few items that need transport, you can send us a list instead.
Planning Your Move Your Removalists Joondalup moving consultant will get in touch with you to discuss your quotation, assist with the booking, and answer any questions you have. Upon confirming your move date and your contact information, a member of our operations team will contact you to assist with the specific planning for your booking.Your Move in the Lead-Up Our goal is to make sure that all is going smoothly and you are completely satisfied with the service you receive. You will be contacted by an operations coordinator throughout your move to ensure that we are meeting your expectations.Loading and packingDuring your move, your Removalists Joondalup supervisor will handle the handling of your possessions with the utmost care and consideration. This includes:
Protecting your home and possessions with protective covers.
Carefully pack and load your goods into the vehicle
If you cannot be present during the packing and loading process, you should arrange for a friend or family member to assist you.
Report of Inventory and Condition A Removalists Joondalup supervisor will make a thorough inventory of the items in your possession, as well as a description and a record of existing damages. During the inventory, the supervisor will point out any items that will require special handling. You should accompany him as he records the inventory. To confirm that the items have been loaded and are in good condition, you'll need to sign the inventory. Upon signing the form, the supervisor will provide you with a copy for your records.
Delivery Once you have moved into your new residence, contact your move coordinator. In the case of long-distance moves, this is especially important. Provide your movers with a floor plan indicating where you would like your things unpacked. Mark the items and their condition on the Customer Inventory form as they are being brought into the office. Any damage should be documented on your form and reported to your move coordinator. All items dismantled by the driver and moving staff will be reassembled to their original state. In the following weeks, your coordinator will make sure you have any concerns addressed, and if necessary, help you file any insurance claims that may arise.
Payment Payment for individual moves is due a week in advance to ensure everything is in place before the moving day. We will need a copy of the purchase order that confirms that we are covering the move if the relocation is arranged through your company or government department that has an account with us. Similarly, if your belongings have been stored, you will need to pay for any costs associated with this.
Unpacking The packing team will unpack your possessions and they will dispose of the used packing materials.